Backing and Maintaining

In the present scenario, if you allow your website collapse, you will be creating a risk for the business. Consonants helps in keeping all the uncertainties at bay by providing full-fledged customer support and services.

WE ASSIST YOU IN SUCCESSFULLY COPING UP WITH ALL THE COMPLICATED RISK, MAINTENANCE, UP KEEPING AND SUPPORT OBJECTIONS

Stability

It is a mandatory task to secure and make certain that the company is secure and thriving

Proficient

It is difficult to have a continued strategical and feeble support team with the needed experience for the assistance you require occasionally.

Purpose

The server and maintenance system has to be working rapid and safe.

SERVICES RENDERED

At consonants, the Customer service and support organization is constantly gaining the required knowledge as per the trending scale and also coached to action the requirements of your projects. We provide the below required technical service;

Transmission of
OS and Server

Usually, the functionality tools and servers fail to showcase to the expected level. Thus, we at consonant upkeep and support the consultant who can transmit the output from one OS to another or switch server to enhance performance.

Subordinate Server maintenance

Consonants increases the lifespan of 3rd party software solution ahead of the lapsing attestation and assists you in decreasing the TCO and create a progressive output on your invested funds while still giving out the sterling assistance that your users are eligible to procure.

Deployment and customization of Bug tracking

Considering the actual worth of data management and studying the issues falling into the account, we as a team in consonant assist in deploying and customizing work and bug investigating and tracking application in order to assure quick recognition of the problems, transformation, and database.

Maintenance and Support solutions

Our dedicated access allows us alert the end user if a subordinate assistance is required, preventing the intruders attacks, and focus on the different technical issues that can influence your business.

Improvising the Applications

The assistance rendering expert engineers modify the present caliber of the input, investigating its execution and probability of issues, and carefully design out improvised procedure to establish improved performance of online deliverables.

Monitoring Execution

Consonants assists the enterprises to facilitate their networking and web deliverables to function efficiently by creating and fixing for investigating the resolutions to avoid hindrances.

MERGER OF THIRD PARTY APPLICATION

Complete analysis

  • Code analysis and engineering
  • Evaluation of Documents
  • Execution Review and Testing

Action to Crunch

  • Emergency Fixes
  • Improvising performance
  • Reviewing and recovering the database

Reformation of the Software

  • Adaption and up keeping
  • Modelling and brunt review
  • Planning, improvising and guidelines

Complete maintenance

  • Event management
  • Remedial measure and management
  • Recovery and back-end database
  • SLA Management
  • Configuration Management
  • Release Management
  • Knowledge Management
  • Quality Management

ELEVATION OF SUPPORT

Level 1

  • Invigilating Data analysis
  • Resolving system flaws
  • Detecting uncertainties

Level 2

  • Improvising system specifications
  • Removing Cache
  • Detecting server concerns

Level 3

  • Improvised versions
  • Application enhancement
  • Fixation of codes
  • Debugging and studying the software

HANDLING ISSUES IN ALL THE ELEVATIONS

GIVE-AND-TAKE MODELS

24/7

The round the clock customer service design specifically gives assurance to the customer, employees, and partners that they will be furnished with high-end support anytime anywhere. This choice holds well for,

  • Industry leadership programs
  • Target oriented business
  • Globally supporting firms that work round the clock.

8/5

At consonant We also offer fixed business hours of IT support like the 8am to 5pm working hour as it holds good for the requirements of maximum businesses, and it is most cost-valued and also assists the customer to,

  • Promising to provide the right amount of services required within the working hours
  • Eradicating the need of having IT support and staffs.

BRIDGING THE RELATIONSHIP AMID
DEVELOPMENT AND OPERATIONS

We consider a specific sector for valuing the alliance between development and operations when offering the required guidance and services. By endowing a synergetic DevOps productivity and designing rapid strategies onto the assistance and operations, we offer to function and reform your resistance software at measurable value and redefine its creation and execution paths and thereby pumping your returns of investments. Consonants holds your business assignment with the required proficiency to efficiently hold on to many directional and be fulfilled with the following benefits of DevOps-oriented customer functional support:

  • Multi-functional organization
  • Coordinal Devs and Ops
  • Constant consignment
  • Considerable improvisations
  • Agile form of recovery

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